When we talk about designing space to fit functional needs, we mean an architecture that comes from service transformation and human use. All civic spaces need to balance those that programme and operate the space, with those who seek out the space for their own needs. This is the user, or more accurately, the citizen. If this balance is flexible, mutually enabling and open to change then a space becomes something much more than the sum of its parts.
Our recent work in Moldova with FutureGov and the UNDP illustrates the power of this approach. To redesign a police station is one thing, but to use the process to explore scenarios of use, transform culture and shift the balance between the police themselves and the citizens using the station, was incredibly exciting. Like our project with the Whittington Hospital Pharmacy the process developed real time prototyping and testing that uncovered so much more than we expected. That project was written up by the Design Council here. Over the coming weeks we will be posting more about the Moldova Project including the design proposals and architectural solutions that will change the space itself. Stay tuned to our twitter handle along with those of FutureGov and UNDP for more.